International Business Machines: IBM ESG Report 2021

IBM bearing



Ethical impact


Equitable impact


Environmental impactAnnex



Letter from the Chairman and CEO

Arvind Krishna

President and CEO

IBMers have always applied their time, talent, and technology to make a meaningful impact in the world, evolving the nature of their work over time to meet society’s most pressing needs. This is true both in IBM’s core business and in the many ways IBMers engage with the global community.

Today, that means standing by the Ukrainian people. IBM condemns Russia’s war on Ukraine in the strongest terms. We have suspended our operations in Russia and are taking steps to protect IBMers there who may face difficult circumstances. We covered the relocation costs of IBM employees in Ukraine to neighboring countries and ensured their physical and mental health. IBMers support the Red Cross in Ukraine, and IBM matches all employee donations to the organization.

Environmental impact

In 2021, we continued IBM’s long tradition of conserving natural resources and reducing pollution, using renewable energy, and developing solutions to climate change. IBM has set a new greenhouse gas emissions reduction target for 2025 that exceeds the rate of reduction that the United Nations Intergovernmental Panel on Climate Change says is needed to limit global warming to 1.5 degrees Celsius above pre-industrial levels.

This is another step in our roadmap to achieve net zero greenhouse gas emissions by 2030. We are also applying our technology and expertise to help make net zero a reality for our customers. . Earlier this year, we announced the acquisition of Envizi, a leader in environmental performance management. Building on IBM’s other investments in AI-powered software, Envizi will help organizations build more resilient and sustainable operations and supply chains. IBM has also increased its waste recycling target, pledging to divert 90% of IBM’s total non-hazardous waste from landfills and incineration by 2025.

Equitable impact

IBM prides itself on its inclusive culture and the programs we have in place globally to provide broader access to critical skills and training. This focus on inclusivity extends throughout our business. In 2021, IBM again increased the percentage of women and underrepresented minorities in our overall workforce as well as in our leadership ranks. We also pledged to dedicate 15% of our Tier 1 diversity supplier spend to Black-owned businesses by 2025. Through IBM career development programs and more than 170 new academic and industry partnerships , we are committed to training 30 million people worldwide by 2030. IBM is investing $250 million by 2025 in our apprenticeship programs and new collars, which provide alternative pathways to in-demand skills and tech industry jobs. And we have set a goal of 4 million IBM volunteer hours by 2025.

Ethical impact

As a responsible steward of technology, IBM is focused on developing policies and practices that promote ethics, trust, transparency and accountability. Our customers and partners must drive innovation while delivering the highest standards of security, privacy, data protection and compliance. We are committed to supporting them as the most trusted and ethical technology partner of the 21st century. That’s why IBM will train 1,000 partners in technology ethics by the end of 2022. That’s also why we’ve added a diversity modifier to our executive compensation program to reinforce accountability for creating a place diverse workplace, a key organizational goal.

I invite you to learn more about our efforts to make an impact where it’s needed. As always, we stand ready to work with our customers, partners and governments to build a safer, more equitable and peaceful future. I am touched and inspired by IBMers’ dedication to this critical work. Thanks to them, IBM is well positioned to fulfill its purpose – to be the catalyst that makes the world work better – for decades to come.


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James G. Williams